At OAKN, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us. We use cookies and similar technologies to enhance your shopping experience, ensuring our site is user-friendly and tailored to your preferences. By using our website, you consent to the practices described in this policy.
Information We Collect
We collect information you provide directly, such as your name, email, address, and payment details, when you place an order, submit a contact form, or sign up for our newsletter. Data submitted through our Contact Page is used solely to respond to your requests, assist with orders, or address general inquiries and is never shared with third parties. We also collect information automatically through cookies, including your IP address, browsing behavior, and device details, to improve site functionality and personalize your experience. You can manage cookie preferences via your browser settings.
How We Use Your Information
Your data helps us process orders, communicate with you, and enhance our website. For example, we use contact form submissions to provide customer support and cookies to remember your preferences for a seamless experience. We do not sell or share your personal information with third parties, except as required to fulfill orders (e.g., sharing shipping details with carriers) or comply with legal obligations, such as court orders. We may use aggregated, anonymized data for internal analytics to improve our services.
Your Rights and Choices
You have the right to access, update, or request deletion of your personal information by contacting us on our Contact Page. You can disable cookies through your browser, though this may limit some site features. For more details or to opt out of data collection, please contact us.
Security and Third-Party Links
We use industry-standard security measures to protect your data, but no online system is completely secure. Our website may contain links to third-party sites, such as payment processors, whose privacy practices we do not control. We encourage you to review their policies. Our employees are trained to handle your information responsibly, and we only share data with trusted partners (e.g., shipping companies) on a need-to-know basis.
Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website. For questions or concerns, contact us using our Contact Page. This policy applies only to our online activities and does not cover offline interactions.
